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Small Business SOP Assessment: If Your Best Employee Left Tomorrow, Would Your Business Keep Running? Here's the truth most small business owners don't want to admit: if their most experienced employee walked out the door tomorrow, critical knowledge would leave with them. The invoice approval process they do "in their head." The client onboarding steps they've perfected over years. The workarounds they know when systems fail. All of that institutional knowledge—gone. This is
How a 15-Minute Audit Spots the System Leaks Costing Small Businesses $50K Annually Most small business owners never see them coming. The system leaks that slowly drain time, money, and sanity—one drop at a time. You're working harder than ever, but profits aren't growing. Your team seems overwhelmed, but you can't figure out why. Customers slip through the cracks, and you're constantly putting out fires. The problem isn't your market. It's not your competition. It's the invi